We are ZimVie, a global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves – their best selves – to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future for ZimVie — we hope you’ll consider being a part of it!

Job Summary:

Collect open invoice amounts and debts as quick as possible to achieve the best DSO in strict consideration of the ZimVie credit policy to assure the highest possible cash income for the company and a minimum risk of losses.

Principal Duties and Responsibilities:

• Collect open invoice amounts and prepare new accounts for direct debit to make sure that money for due invoices enters as quickly as possible and automatically in the designated area bank accounts.
• Control the customer credit limit and take preventative steps for an increase of open debts on customer accounts to avoid overdue invoices and finally unpaid amounts in the future.
• Ensure the timely release of orders in accordance with the different timetables for each country informing all the Sales Force in case of not being able to release any order.
• Inform customer and sales responsible about overdue invoices by phone, mail or e-mail and suggest solutions to the customer for payment of the overdue amounts or, in case no solution can be found, give the case to a collection agency or legal department, to make sure that ZimVie gets finally the outstanding amount for delivered material.
• Unallocated Cash and Shortpays, credit notes and credit balances clean up down to the minimum. Pay credit amounts to the customer by request and finally perform write-offs to make sure the customer account reflects the correct debt of the customer, which is a basic necessity for later collection.
• Attend customers by phone, mail and e-mail for all account receivable-related questions and provide the requested information, e.g. invoice copies, manual account statements, account analysis, payment advices for direct debits (automatic and manual), to give the customer transparency to his account.
• Clear interfaces, book pending transactions (e.g. monthly invoices, intercompany cross-charges) and reconcile the AR accounts for sales and aging to recognize differences between AR- and GL- accounts to be able to close the old period and open the new one.

What you’ll need:

• Preferable Business Administration or Economics
• Minimum 3 years of experience in Credit & Collections
• Knowledge of at least one operating system (preferably Oracle)
• Good Excel skills
• Excellent negotiation and communication skills used to deal with external and internal customers
• Results-oriented and Stress resistant
• High-level ability of self-structuring and self-organization
• Fluent in French and English (mandatory)

What we offer:

ZimVie offers a challenging role with strong career prospects in an international medical device company, along with a comprehensive and competitive benefits package, including:

• Permanent contract
• Competitive compensation and bonus
• Private life, health, and dental insurance
• Hybrid work model
• Meal allowance
• Company-supported pension plan
• Daycare vouchers to support working parents.
• Employee Assistance Program (EAP) providing confidential psychological support.
• Wellbeing initiatives, including onsite yoga classes and fresh fruit in the office.
• Learning & development opportunities through internal and external training programs.

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, etc. are considered without regard to racial or ethnic origin, gender, religion or belief, disability, age or sexual identity.

ZimVie generally does not sponsor applicant work visas for this position.

• Requisition ID: 3576